Returns & Exchanges

At swederm, we want you to be completely satisfied with your skincare experience. If you are not happy with your purchase, you can return unused products in their original packaging within 14 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email with your order number and the reason for the return to receive your authorization code.

• 2.
  Prepare the Package

  Securely pack the unused items in their original boxes, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at your nearest authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, your refund will be processed to your original payment method within 5-7 business days.